Privacy Policy

Last updated: July 26, 2026

Nest & Nook Living LLC (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you book a stay through this website (book.nestandnookliving.com) and how we use it. Questions? Contact us at info@nestandnookliving.com.

Consent

By using this website, you consent to this Privacy Policy and its terms.

Information we collect

Booking details you provide: name, email address, phone number, stay dates, and number of guests.

Payment information: processed securely by our payment provider, Stripe. We do not store your full card details on our own systems.

Information you send us directly (e.g., by email), including your message and any attachments.

Log data collected automatically: IP address, browser type, internet service provider, date/time stamps, and referring/exit pages — used to analyze trends and administer the site.

How we use your information

Provide, operate, and maintain the website and your booking.

Process your reservation and payment.

Communicate with you about your booking — confirmation, check-in details, and support.

Improve and analyze how the website is used.

Detect and prevent fraud and spam.

Meet legal, tax, and accounting obligations.


Service providers

We share information only as needed to run your booking, with:

Hostaway — our booking and property-management platform, which powers this website and stores reservation data.

Stripe — our payment processor, which handles card payments.

Google reCAPTCHA — protects our forms from automated abuse, subject to Google’s Privacy Policy and Terms.

We do not sell your personal information.

Cookies

Like most websites, this site and its providers (including reCAPTCHA) use cookies and similar technologies to operate the booking flow, remember preferences, and prevent abuse.

Data retention

We keep booking and payment records for as long as needed for your stay, and afterward as required for tax, legal, and accounting purposes.

Your rights — California (CCPA)

California residents may request that we disclose the personal data we’ve collected, delete it, or not sell it (we do not sell personal data). To exercise these rights, email us; we’ll respond within the time required by law.

Your rights — GDPR (where applicable)

Where GDPR applies, you have the right to access, rectify, erase, restrict, or object to processing of your personal data, and the right to data portability. Contact us to exercise these rights.

Children’s information

We do not knowingly collect personal information from children under 13. If you believe a child has provided such information, contact us and we’ll promptly remove it.

Contact

Nest & Nook Living LLC · info@nestandnookliving.com